Redbox Instant Website Review & Ratings + Redbox Instant Coupons
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Redbox Instant Website Review & Ratings + Redbox Instant Coupons

Redbox Instant: Products & Services

Redbox Instant is a version of Redbox that allows customers to stream movies at home. Some video games are also an option. The subscription also gives the customer 4 credits per month on Red Box movies at the machine.  Each nights rental is one credit.  Once the credits are used up, the customer is charged the regular box rate for rentals.  Movies can be review on a desktop, laptop, several mobile platforms and a number of touchpads and notebooks. 

With this service, a customer does not have to use the Redbox rental machines; they can simply stream the movies to their moble device.  Movies are changed each month.  New movies are added and a number of themed movies are added depending on the time of year.  There is always a group of basic movies to draw from.   Redbox Instant movies are ordered strictly over the internet.  Customers have 30 days to view their rentals.  One viewed, the customer can watch them as much as they want within a 48 hour period.  Redbox Instant is offered in partnership with Amazon.  Redbox Instant works with Windows or Macintoshcomputers; Apple iPhones, iPads and iPod Touchdevices; Android phones and tablets, Internet-connected Samsung TVs, Blu-ray Disc players and home theater systems; LG Smart TVs; many Google TVdevices; and the Xbox 360 gaming consoles.

Redbox Instant: Company Background

Redbox was founded by Greg Kaplan with an investment by McDonald's Corporation in the Washington area.  Originally the Redbox sold grocery items and DVD rental.  The DVD rentals took off and the company focused strictly on DVD rentals.  Redbox has a contract to manufacture its own vending machines which are distributed at various locations.  Beginning in 2005, Coinstar bought into the company.  In 2009, Coinstar completed purchase of the complete company.  In 2011, the company bought out Blockbuster Express and intends to use this source as a major supplier of its DVDs.  In 2010, Redbox began offering video games at their machines.  The company plans to expand into Canada in 2012.  Redbox is headquartered in Oakbrook Terrance, Illinois.

Redbox Instant: Customer Feedback & Reviews

Customers give Redbox Instant at a rating of 4 out 5 with 69 reviews.  A review by Motley Fool indicates that the Redbox Instant does not match up to Netflix in that it does not offer television shows, just movies, and its selection is more limited at this time.  A review at Google Play with over 1500 reviews rates the site as 2.3 out of 5.  Complaints center around pauses, lack of movie choice, and the inability to work with rooted devices.  Here are some typical responses:

  • Keeps pausing to download movies. Fix the glich please. No problem with netflix app.
  • Its pretty good. It just need more movies to stream. Other then that I like it.
  • So far so good! Way better than Netflix any day.... Netflix charges for streaming (selection not so good) & then a separate charge for dvd rental thru mail! Redbox Instant is the way to go..
  • Love it. They play movies I forgot about. I'll give you 5 stars if you offer more selections to watch.
  • From the first day of using Redbox Instant my teenage son told me he liked it much better than Netflix. We love the selections, how easy it is to find the movie to see. The help section is fast and easy to understand. We love the 4 free movies each month and the price is perfect. Thank you Redbox Instant.
  • Red box & this app are losing me as a customer cause I can't watch on my tablet or phone cause they are both rooted devices!
Redbox Instant: Business Credibility & Trustworthiness

Redbook Instant or are not members of the Better Business Bureau (BBB).  Coinstar has a rating of B+ from the company. Redbox has been covered in media outlets and is well known for its local red boxes.  The company does not seem to have won any awards.  Redbook has sued several studios about their intention to make movies available on DVDs less than 28 days after release.  It does not look like Redbook is going to win these lawsuits.  Meanwhile, 20th Century Fox, Universal and Warner Bros will not release movies to Redbook.

Redbox Instant: Website Popularity & Google Ranking

Alexa combines redbox instant with the site.  This site is listed as 326 among all websites in the United States.  This is a fairly high ranking.  The website has about 3700 sites that link into it.  The website receives about 670,000 views per day.  About 97% of viewers come from the United States.  Most viewers use the site from school and are over the age of 18.  There are more female than male users of the site.  Google's Page Rank lists the site as 6/10.

Redbox Instant: Social Media Presence

Redbook Instant has a Facebook page with about 45,000 members.  This page is update almost daily and is quite active.  There is a page at Twitter with about 9000 followers.  This page is usually updated daily.  The company does not have a blog at the Redbox Instant website.  The company has an average social media presence.

Redbox Instant: Website Security & Safety

Redbox Instant uses Amazon's store pay systems to handle its payments from customers.  Amazon has a reputation of being quite safe with its payments.  Amazon uses the latest in SSL technology to encrypt all internet transfers.  Redbox does not sell its customer information to third parties.  Any questions can be referred to customer service.

Redbox Instant: Pricing & Packages

Here are some comparisons between the prices for Redbox Instant and other companies.  This price comparison does not include any differences in the level of service or range of CDs provided.

  • Redbox Instant:  $8/mo for basic or $10 for Blue Ray DVDs added
  • Netflix:  $7.99/mo
  • Hulu:  $7.99/mo

The market for streaming seems to be quite competitive as the pricing of the major companies is pretty much the same.

Redbox Instant: Shipping Rates & Policies

Redbox Instant streams all its movies over the internet.  There are no shipping or handling fees charged by the company.  Redbox Instant does not accept accounts from other countries with the exception of Canada where Redbox Instant is expanding the company.

Redbox Instant: Payment Methods Accepted

Redbox Instant only accepts credit cards.  These credit cards are Visa, Mastercard, Discover or American Express. Debit cards can be used that are affiliated with one of the credit cards accepted by the company.  Redbox Instant does not accept any alternative pay methods including cash, money orders, checks or such companies as PayPal.

Redbox Instant: Returns, Refunds & Exchange Policy

Redbox Instant does not give refunds on its monthly subscriptions.  However, a customer may cancel at any time by calling customer service or filling out a form on their account page.  The subscription will stop at the end of the current month.  If there is a problem with receiving the movies or some other account issue, call customer service to work out a credit arrangement.

Redbox Instant: Product images & screenshots
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